Very nice place to stay. Clean and comfortable rooms. My only wish was they they had more gluten free options for breakfast (there was the usual eggs, fruit and yogurt but no cereal or bread options). We had one minor confusion with check in (we booked 2 rooms but it looked like we were overbooked by mistake) and because it looked like our second room wasn't available one of our rooms was upgraded at no extra charge. Staff were very friendly and I enjoyed my stay. If they expand their gluten free options I would happily give this 5 stars.
Staff is always ready to help. Very nice staff. The breakfast is pretty good as well. I have stayed here several times and will always come back. They really treat you well.
The hotel was very nice, the room was great and reasonably priced, and the desk workers were very helpful and courteous. But the transportation from and to the airport was very inadequate and unreliable. When I arrived at the airport, it took 45 minutes to get picked up. It seemed that both drivers were on break at the same time. Then when I returned two weeks later and had arranged for transportation at 4:30 am to the airport for a 5:40 am flight, there was no driver as of 4:55. The desk worker was about to call a cab. Fortunately, I bummed a ride from another guest at that point (driver never arrived). Even so, I came within 1 minute of being unable to check my bag and therefore make my flight. That would have resulted in my having to rebook my entire itinerary. This was very unsatisfactory and unacceptable.
Thanks Tonica !!
Very nice clean, comfortable rooms and exceptional, friendly service. Front desk was extremely helpful and courteous in resolving a last-minute booking mix-up. Only downside was that noise-proofing was not great; you could hear noises from the hall, like people talking or doors closing, quite easily. Still overall loved it.
Great experience at this hotel. Special thanks to Tonica at the front desk for making my experience and stay memorable. I am a travel nurse who work nights and sleeps most of the day. Tonica was considerate enough to suggest a room that was away from the common guest areas which helped reduce noise. My room was clean with a comfortable king size bed, breakfast was surprisingly delicious, and the hotel offered complimentary beverages and freshly baked cookies (nice touch). I will definitely return next time I am on assignment in WV.
Wingate By Wyndham Charleston is a US Lodging based in Charleston, West Virginia. Wingate By Wyndham Charleston is located at 402 2nd Ave SW, Charleston, WV 25303, USA.
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