A perfectly fine and decent Motel experience. Good quality for the price, and overall a nice room. I didn't test it, but the window actually has a screen in it and should open, which is a rare amenity in hotels these days, unfortunately. Room did not spell bad or have other issues that some places have, and the air conditioner was reasonably quiet. Ideally, I still would like the experience to be a little quieter, in terms of heating and cooling, but this is pretty good as budget motels go.
Nice hotel, a little on the pricey side but overall a nice place to stay
We always stay at HIE because they are consistent. We know what to expect and the free breakfast is nice too! This one met all our expectations. The front desk guy who checked us in put us all the way at the end of the hall, which was great because that meant there was one less room for our 2 year old to potentially disturb. Said 2 year old also enjoyed running all the way down to our room. The room was clean and up to date, had a fridge, microwave and Keurig. Breakfast was standard for HIE. Would stay again!
Stayed for 2 nights and would be very happy to stay longer. Try to book early as this location is extremely popular and does fill to capacity fairly often.
Clean, comfortable, super friendly and accommodating staff!!! This is the 2nd or 3rd time me and my family have stayed at this hotel.
People coming and going all night. Party in the room next to ours beginning at 3am. Lots of noise. Bed not comfortable. We had prepaid and front desk still wanted credit card for $10 hold for incidental charges? What could be incidental? There is no restaurant or phones in room. We will never stay here again....and I am usually loyal to this rewards program.
Breakfast is well stocked and freshly made, the fitness center is more than adequate and the pool is clean and well kept. True to their word, I forgot my toothbrush and toothpaste and both were happily provided for me by the front desk staff.
Holiday Inn Express Charleston Kanawha City is a US Lodging based in Charleston, West Virginia. Holiday Inn Express Charleston Kanawha City is located at 107 Alex Ln, Charleston, WV 25304, USA.
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