The hotel is clean and staff is absolutely amazing. Downfall, room service, bad, and stuff in the little market is way over priced! Even more so for a hotel. I expect some markup when I stay somewhere but 12 bucks for a cocktail is a little extreme and 4 bucks for a SMALL bag of nuts?
Singular worst hotel experience in 35 years of travel. It's hard to find a hotel I can't give five stars. They gave my room away to another guest, with me in it. A nice lady opened my door while I was stretching on the floor trying to do yoga, naked. Then they locked me out of my room. If I had been away, what would have happened to my valuables? Do not trust this hotel.
Good location in Charleston. Rooms were clean, staff was friendly and accommodating. Breakfast was included with my rate but I didn't eat. There is a nice sports bar Attached to the hotel with good food and a nice beer selection. I would recommend this hotel if you are planning on a stay in Charleston, WV.
This hotel is not worth $100+ a night!! I've stayed in Red Roof Inns and Motel 6 rooms that have more amenities them this place. $110 for a room with no microwave, no refrigerator, the trash cans in the room had no bags and there was no complimentary hand soap or shampoo. Oh wait... the best part... on top of paying for your room you have to pay $10 a day for parking your car in the hotel lot!!! How elsewhere, you will get more for your money at most other places!
Check in was easy with Carrie helping me out with parking, walking ideas, and a array of menus for pizza...Thank you again Carrie! And I will add that all employees we encountered were very friendly and helpful.
Advice: Bring your own snacks and booze. Don't eat onsite and everything will be peachy.
Wonderful hotel in the perfect location for walking all of downtown Charleston! We had a king room right on the river on a high floor and had the best view of the river, happenings below, and the pretty ridge the other side of the river. I neglected to take a photo but the room was decorated in very comfortable colors with a full wall of windows. The bed was super comfy and I never even woke up during the night.
The hotel has many choices for food itself, including a huge sports bar attached at the back of the hotel, and there are more places to eat anywhere within an easy walk. Can't wait to head to Charleston again for a longer stay! When we do, the Four Points Sheraton will again be our vacation spot.
Four Points By Sheraton Charleston is a US Lodging based in Charleston, West Virginia. Four Points By Sheraton Charleston is located at 600 Kanawha Blvd E, Charleston, WV 25301, USA.
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