Good selection of furniture, but some of the salesman can be a bit strong with the pitches. Deliverymen could also be a bit more careful about bumping into things. Happy with the furniture, though!
We had a fine experience buying from Pugh until one of our pieces arrived damaged. After a few weeks, I began calling for an estimate as to when the replacement would be delivered. I called four times, and each time the same salesman put me on hold for a long time, and then I'd speak to a saleswoman, and then she'd put me on hold, and so on and so forth. Everyone passed the buck.
The folks at Pugh Furniture were very helpful when my wife and I needed some living room furniture to replace the pieces that were over 20 years old and had been through the rough days with kids. Soon after our purchase we returned to buy a new mattress. The purchase and delivery were flawless.
Beautiful furniture.
Shopping for living room furniture and had not planned to go to this store and was pleasantly surprised by the selection and was shown through their facility by Peggy a very knowledgeable sales person
I got the impression that I was being too polite for them to take me seriously, and so I finally asked my husband to call, and I hate they they took him more seriously than me. They put him through to the warehouse, and the warehouse people said. "Oh yes, this has been sitting here for several weeks. We've just been waiting on sales to coordinate delivery." I love to support local business, but this kind of lazy and sexist customer service is pretty frustrating.
Pugh Furniture Warehouse Showroom is a US Lodging based in Charleston, West Virginia. Pugh Furniture Warehouse Showroom is located at 1320 Smith St, Charleston, WV 25301, USA.
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