Friendly service and nice people, but we cannot trust them. I feel like they were trying to take advantage of us when we were getting our tires rotated. They made them much worse and after taking it back over there the next day told us there was an issue in the rearend and the tires were bad (tires had less than 20000 miles on them). Go across the street to Britt Tire and Alignment.
Crooks!
I love taking my car there, they're cost efficient and they always tell me everything that needs fixed on my car.
Really good honest employees you don't have to worry about them doing work that Is not supposed to be done if you want a true answer and reasonable cost go to Monroe
DO NOT TRUST THIS PLACE!
Paid 450 dollars and nothing was done to my exhaust plus they got the wrong muffler twice had to wait for weeks for nothing to even get fixed waste of time and money
I took my car to them because my brakes were locking up. They told me it was my calipers. Paid almost $450 to replace them and 2 brake lines. My brakes still locked up. Then they told me that it was my master cylinder which was another $350+. They had to keep it overnight. I went to pick it up they had left the hood up all night which drained the battery. They tried to jump start it, but it wouldn't start. After they tested it my battery needed to be replaced and refused to replace it. It worked perfectly before I took it in to them. What did they do to my car? Their technicians forgot to finish the connections when they installed the master cylinder. What else did they forget to do? Will be taking it to another shop and possible legal actions may be taken.
Monro Muffler Brake Service is a US Car Repair based in Charleston, West Virginia. Monro Muffler Brake Service is located at 1656 4th Ave, Charleston, WV 25387, USA.
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