Went to get my windshield replaced because of seal leak though there was nothing wrong with the windshield. They were the cheapest place I had located so I agreed. They went above and beyond and even though they didn't promise it they said if they could get the old windshield out in one peice they would charge me half price. I had to get a new windshield as mine broke coming out but they did it quick maybe an hour to an hour and a half and cheaper than anyone else and were wonderful to work with.
If you use mobile service, make sure you have plenty of time. Was told would be here between 10am and 1pm. Called them (12:41 pm)and lady said she would find out what's going on and call back. Here I sit at 1:17 pm and no call. Got a call back at 1:20 pm. Finishing up one job and would be right there. Finally came at 2:15 pm and was done at 2:55 pm. Technician was very knowledgeable and curteous. This was enough to raise from 1 to 3 stars.
Replace my windshield in just two hours. Greatly appreciated.
Got a windshield replaced in my 2012 Tundra here. Noticed a big gouge in my paint, that wasn't there before. It also looked as if someone was laying across my hood while working on it....no big deal, but the gouge was. Went back to the shop to see if they would make it right and the manager basically called me a liar and said there is no way his guys did that to my truck. Don't use this place, tell your friends and family. It is shady as hell and the price isn't worth it. They also present themselves as local but are coporate.
My appointment to have a windshield installed was November 29, 2017. Not only did the technician NOT show up I did not even receive a phone call. TERRIBLE CUSTOMER SERVICE! 5 days later I made an appointment on-line with Safelite and this morning the technician called on his way and he was a few minutes early! THAT is what you call CUSTOMER SERVICE! Word of mouth is everything!
Auto Glass Now Charleston is a US Car Repair based in Charleston, West Virginia. Auto Glass Now Charleston is located at 4227 MacCorkle Ave SE #1, Charleston, WV 25304, USA.
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