Had a wrecked company vehicle brought here. They were helpful and friendly and allowed us to retrieve our possessions. It did take 20 minutes to get the paperwork so we could access our van.
Half way home on a 500 mile trip with a camper in tow and 2 small children, we pulled into Charleston to fill up on gas. After filling up and attempting to start our truck, the starter died. This happened on a Saturday evening around 6 PM, so most places we tried calling were closed. Charleston Auto was the only place that I called (of about 2 dozen) that was both open and willing to do a roadside repair. The best any other business would do for us was to tow our truck/camper to a garage and get started on repair Monday morning (2 days later). They had a technician meet us within 15 minutes of calling. He diagnosed, located a replacement part, and made the repair in 1 hour. He was friendly and kept me informed of his progress while he worked. The rate was $75 + $95/hour labor + parts, which seemed reasonable to me, considering their response time and ability to get us going again and also how desperate we were to get our family home. The expense could have added up if the repair needed was more serious, but in situations like these I'm willing to pay for results and peace of mind. I feel incredibly fortunate that we got in touch with them and didn't settle on being stuck in Charleston WV for 2+ days. I would recommend them to anyone!
Great Fast Service! We had a tire blow out on us on 64. There were there 30 minutes after we had contacted Nationwide for our Roadside Assistance. The gentleman driving the truck was very courteous and lovely to talk to as he towed us to Wal-Mart to get our tire replaced.
Took my car here to get a $12 dollar sticker an he tells me i got a bad axel an busted shock. They'd fix it for $480+ dollars. I call a mechanic i know an he said dont do nothn til i see it. NOTHN WRONG. Imagine that, took it elsewhere an slapped on the sticker an off i went. Smh typical crooked garage
They suck. Overpriced and not friendly. Avoid.
Charleston Auto Towing is a US Car Repair based in Charleston, West Virginia. Charleston Auto Towing is located at 6125 Sissonville Dr, Charleston, WV 25312, USA.
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