Dropped off my computer on a Saturday or Sunday. Was told that the tech would look at it the next day and call me to tell me what it might cost to fix. 3 days later I finally called and was told that they would be getting to it soon. 2 days later, they finally called and asked for BIOS password. I gave them 3 because I wasn't sure which one it was. They never called me back so I called them about 3-4 days later. The guy said that those passwords didn't work. I repeated them to make sure that he wrote them down right. I said to please call me if they don't work and I will come and get my computer. No call back, once again. Couple days later (has been two weeks now since dropped off)I finally dropped by and just picked my computer up. There were two guys there and I told them I was there to pick up my computer. They said sorry, we didn't have a password to use to get into it. The passwords I gave them were written on a piece of paper on top of the computer. I took it home, and realized they didn't give me the cord back. So next day I went back and got the cord. Went home, tried the first password I gave him and what do ya know, that was the password they had written on top and it was right. So I am assuming that either it was never even attempted or one person wrote it down and the next person assumed the first person tried it and that it didn't work. Who knows. But it would be nice if someone there could have called and let me know something.
Excellent!!! Very great and professional. The can fix any electronics!!!! Stop by and get your device fixed today. Don't wait. They are the best!!!
Superior service, technical expertise, and a friendly environment. They will let you know up front everything they can and will do and provide top notch results. Customer service is their number one goal! I would highly recommend their services for any mobile, PC, and electronic needs.
I walked in the guy asked why he could do for us. I explained to him what happened. He told me what He thought was going on and a little later he called my boyfriends phone told me what the problem was. 30min later my phone was fixed. I would recommend these guys to anyone! Thank you for fixing my phone you saved me a lot of money because I know ATT would have cost me twice as much to get a new phone!
I finally took my computer to Quinn Computers in South Charleston. Called me back by 3pm the next day and said it was fixed and I could come and get it. Great service and will not go back to Fanelli Boys.
Great service. Friendly staff that does amazing work. Would recommend. Hopefully I dont have to get my phone fixed again but if I do I'm going back to Fanelli Boys
Cell Phone Repair is a US Electronics Store based in Charleston, West Virginia. Cell Phone Repair is located at 2049 Charleston Town Center, Charleston, WV 25301, USA.
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