We walked in, the person in front of us traded in some movies. She asked him for cash or credit, he said cash. She gave him cash, but when we got up to her we were trading in some movies we told her that we would like to sell some movies. And she told us that they wouldn't trade then for cash anymore. And she obviously was lying because the person in front of us traded his movies for cash. Waste of time if you ask me.
Download tidal app on Google play instead of shopping here. The store is supposed to buy used dvds but I brought in a large bad and the manager was extremely rude and refused to buy them. She said she already has those. Ridiculous.
I bought a Blurryface vinyl for $45 and paid a few extra dollars for 2-year insurance in case the record got scratched or broken. When I got home, I used the code on my receipt to register for the insurance, as instructed by the cashier. It said that my code was invalid, so I assumed that maybe my purchase hadn't gone through yet. About a week later, I tried again and nothing happened. I travel a lot, so I never found the opportunity to pay a visit back to f.y.e. and ask for help and I eventually lost the receipt. Also, I found that beautiful colored Blurryface vinyls were being sold for HALF the price that I paid for mine. Mine is boring ol' black, while I could've gotten white w/ black splattered or half-red, half-black. I don't think I'll ever buy a vinyl from fye ever again. Most of the time that I go in there, the service is terrible anyway.
I haven't had horror stories with the staff like other reviewers, but the store always feels dirty and doesn't always smell great.
The manager was very unhelpful, almost spiteful. A deal was on display where you can buy a $25 gift card and recieve a $10 dollar bonus stuff. $5 bonus bucks and a $5 Beatles tote free. They didn't have any of the bonus bucks in stock and wouldn't even let me buy the tote, after telling me I could purchase the tote (not free?) with the deal. When I commented to the cashier, I was told "Welcome to my world". I'm not going back, and I work at the mall.
Fye is a US Movie Rental based in Charleston, West Virginia. Fye is located at 2087 Charleston Town Center, Charleston, WV 25389, USA.
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