Great staff willing to help you any way they can. They are always trying to find new ways to make customers lives easier.
I have been a member for 20+ years. Love this bank! Customer Svc is amazing! Like a neighborhood family bank. You can't get that from any other bank.
Excellent service, great personal care and unique loans and accounts avaialable
Has anyone made an error on automatic payments? Amazon Prime took out my annual membership without notifying me. This cause my checking account to be overdrawn. I tried to get a small loan to cover the shortage and didn't receive a call back from the loan officer until I spoke to the branch manager five days later, by then it was to late. I inquired if the fees could be reversed because I had been a good customer for 15 yrs with automatic payroll deposits. I was told the the TOP Executives said no. I guess they never made a mistake with their checking account.
Please go to the BB&T in Ashton Place on Quarter G ask for Summer Waugh. Summer cared and helped me in the time of need.
Star Usa Federal Credit Union is a US Atm based in Charleston, West Virginia. Star Usa Federal Credit Union is located at 1 Cantley Dr, Charleston, WV 25314, USA.
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